MeridianInstitute

AI Academic Counsellor

Alisha answers first, at any hour, in six languages

Every enquiry to Meridian is met immediately by an AI counsellor that qualifies properly, books the counselling call, and hands over to the human who owns your market — inside the same rulebook our counsellors follow.

Try it now

Press the button and speak normally. Ask about a programme, your eligibility, the documents you need, or what the next intake looks like. Ask for a fee and watch what happens.

Channels
AI voice call · WhatsApp · Website chat
Languages
English · Arabic · Hindi · Urdu · Malayalam · Telugu
Available now24 / 7

Alisha

AI Academic Counsellor

Alisha is an AI assistant. Ask for a human counsellor any time.

EnglishArabicHindiUrduMalayalamTelugu

What it does

A full first conversation, not a menu tree

Alisha runs the same qualification a counsellor would, one question at a time, and writes the result straight into the CRM.

Answers in six languages

English, Arabic, Hindi, Urdu, Malayalam and Telugu — the learner picks, and the whole conversation follows.

Qualifies the enquiry properly

Country, stream, programme, last qualification, work context, intake window and funding route — one question at a time, never a form dump.

Books the counselling call

Captures the slot in the learner's own timezone, confirms it, and sends the document checklist they should have ready.

Routes to the right desk

India, Saudi Arabia, UAE and Bahrain desks are separate. Country is captured first because it sets the desk, currency and calling window.

Scores the lead as it talks

Hot, warm or cold is decided from intake timeline and readiness, and written into the CRM before the call ends.

Runs the follow-up ladder

24h, 48h and 72h nudges after submission — capped at three, and stopped the instant someone opts out.

What it will not do

The guardrails are the product

An enquiry line that improvises on fees or admission creates a problem for the learner and a liability for the institution. Alisha is built so those answers are structurally impossible.

  • FeesNever quotes a figure, range, discount or instalment plan. Captures the context and books a fee callback from the market desk.
  • AdmissionNever confirms a seat. Admission rests with the partner institution's eligibility criteria and document verification.
  • GuaranteesNever promises a pass, rank, placement, salary, visa or refund. Those outcomes belong to the institution or the authority.
  • AccreditationStates only the recognitions a partner institution publishes itself. Nothing is inferred, implied or embellished.
  • AttestationExplains the MOFA, WES and embassy process as guidance, and never predicts an outcome.
  • AI disclosureIdentifies itself as an AI assistant on every call, and hands off to a human the moment one is asked for.

Transcripts are sampled weekly by our compliance lead, and every fee, eligibility and recognition statement in the agent’s knowledge base is re-verified against the partner institution’s published material each intake cycle.

Start with a conversation, not a form

Talk to Alisha now, or leave your details and the counsellor for your market will call you back within fifteen minutes during working hours.

Or call your desk directly

Sun–Thu 9:00–19:00 GST · Mon–Sat 9:30–18:30 IST